Welcome to Outdoor Living Your Way! Before you browse, shop, or send us a note about your dream patio setup, please read the following terms. They help protect both you (the savvy customer) and us (the folks expertly crafting your cushions, umbrellas, and shady-day essentials).

1. Who We Are

This website is operated by Outdoor Living Your Way, a second-generation, family-owned business based in North Carolina. By accessing or using our site, you agree to these Terms & Conditions. If you’re not on board, you’re free to close the tab—we’ll miss you!

2. Custom Products & Orders

Most of our products are made to order just for you. That means once we start cutting and sewing, we can’t cancel or change your order. Please double-check all details before submitting—dimensions, colors, patterns, and quantities. If you’re unsure, feel free to contact us before ordering. We’re happy to help and love talking shade (literally).

3. Pricing & Payments

All prices are in U.S. dollars. We accept major credit cards, and good vibes (just kidding—vibes are free, but not accepted at checkout). Prices are subject to change without notice. If we spot a pricing glitch (hey, we’re human), we’ll reach out to clarify before processing your order.

4. Shipping & Delivery

Your custom goods typically ship within 3–4 weeks. That said, timelines can shift due to fabric availability, high season demand, or your friendly neighborhood delivery service. We’ll send tracking details as soon as your order ships. We are not responsible for delays caused by shipping carriers, extreme weather, or sun-loving squirrels.

5. Returns & Refunds

Because our products are custom-built and made-to-order, returns are subject to certain conditions. For full details, see our Warranties and Returns page.

6. Product Guarantee

We take pride in every stitch. Our products are covered by a 3-Year Top-to-Bottom Warranty against defects in original materials and craftsmanship, as well as a limited fabric warranty from respective manufacturers protecting against fading, dry rot, and shrinkage. For full details, see our Warranties and Returns page.

7. Intellectual Property

All content on this site—photos, logos, product designs, and witty shade puns—belongs to Outdoor Living Your Way. Please don’t copy, reproduce, or republish anything without our written permission. Sharing links? Totally okay.

8. Limitation of Liability

We do our best to ensure quality, but we’re not liable for any indirect damages beyond our control, such as delivery delays or even a neighbor getting jealous of your new umbrella—we’re not on the hook for that.

9. Privacy & Data

Your info is safe with us. We don’t sell or share your personal data with third parties. For the full scoop, check out our Privacy Policy page.

10. Governing Law

These terms are governed by the laws of the State of North Carolina. Any disputes will be handled by the courts in our home state—preferably over sweet tea.